Coronavirus (COVID-19) Update

Coronavirus (COVID-19) Update

We are committed to the safety of our patients and staff. Read below for the latest updates:

  • Britt Zink Physical Therapy Services has worked diligently to keep our patients and employees safe and well since the beginning of the coronavirus outbreak.
  • Our clinic doors have remained open throughout the outbreak to ensure that patients receive the care that they need as we understand that patient care needs persist despite the outbreak.

What we are doing to keep our patients and employees safe:

  • Our clinic adheres infection control recommendations from the CDC, WHO, OSHA and the US and SD Department of Health in our cleaning and disinfecting of the clinic and equipment.
    • Equipment is cleaned and disinfected in between each patient visit.

    • We are screening and monitoring our current and future patients at every visit regarding their health status as well as the health of others they have been in contact with.
    • Our patient care has ALWAYS been provided as an individualized 1:1 care between the physical therapist and the patient. This is how we provided care before the outbreak and this is how we continue to be committed to your individualized and personalized care.
    • We have incorporated gaps of time in between patient appointments to promote social distancing and to allow time for appropriate cleaning and disinfection in between appointments.
    • Our employees are wearing masks to further protect the health and well-being of our patients.
    • Our employees have their temperature screened daily and are kept informed on CDC and DOH updates.
    • We have initiated online payments for those who wish to pay for their services online.
    • We are now offering Care Credit financing options for patients exploring alternative means to finance their healthcare.
    • We are encouraging patients to complete their required paperwork prior to coming in for their appointment.

Treatment Settings:

We are able to provide care in a variety of settings that is determined on a case-by-case basis to best meet the needs of the patient:

  • In Clinic: appropriate for those patients who are able to leave their home and who need hands on care and the specialized equipment that can only be provided in the clinic setting.
  • Telehealth: appropriate for those patients who are unable to come in for their appointment during this time. Most insurance plans are now covering Telehealth Physical Therapy. Contact us today if you wish to discuss
  • Outpatient physical therapy in the home: this is best suited for those patients who need more hands-on care than can be provided via telehealth and who are unable to come in for physical therapy appointments at this time. This is provided in the Sioux Falls city limits; our clinic is unable to accommodate out of town travel at this time.

What you can expect at your appointment:

  1. We encourage you to complete required paperwork before coming in for your appointment.
  2. Patient are not allowed to bring guests to their appointment with the following exceptions:
    • Children may have one parent or guardian with them during their appointment.
    • Adults requiring assistance may have one guest with them during their appointment
      1. These guests will be screened in the same manner as the patient
      2. Guests may be asked to wait in their personal vehicle during the appointment to minimize the number of people in the clinic.

  3. Patients are asked to arrive for their appointment exactly on time to promote social distancing of clients in between appointments.
  4. Patients (and accompanying guests should they come into the clinic) will be asked to wear a mask during their appointment.
  5. Patients (and accompanying guests should they come into the clinic) will have a health screening and temperature screening at every appointment.

Screening Questions each Patient should Consider:

  • Have you experienced any of the following symptoms in the past 14 days?
    1. Cough
    2. Fever
    3. Shortness of breath
    4. Sore throat

  • Do you have any current symptoms of illness?
  • In the past 14 days, have you been in contact with someone known to have COVID-19 (Coronavirus) suspected or laboratory-confirmed?
  • Have you personally had COVID-19? If so, have you been released by your physician to return to regular activities.
  • In the last 30 days, have you travelled internationally or to areas where COVID-19 (Coronavirus) is widespread?

Tips for Keeping Yourself Healthy:

  • Wash your hands frequently with soap and warm water (for at least 20 seconds).
  • In the absence of soap and water, an alcohol-based hand sanitizer is a good option.
  • Cover your mouth and nose with the inside of your elbow when coughing or sneezing.
  • Regularly clean high touch objects and surfaces (phones, doorknobs, countertops, etc.)
  • Avoid contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • If you feel sick, stay home, and avoid public spaces.